questions about our company, products/services, policies, and more...
Frequently Asked Questions
Welcome to our FAQ page, where you can find answers to the most commonly asked
1. General Questions
2. PicStik Questions
3. Contact Questions
1. General Questions
What is your return policy?
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please write our customer service email help@picstik.co.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
2. Returns and Exchanges
Returns Policy
If you are not completely satisfied with a PicStik purchase or gift for any reason, PicStik welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases.
1. PicStik Questions
Does the PicStik look real?
Yes. The PicStik is manufactured in an actual stainless steel ruler manufacturing facility. The dimensions have been designed to fool the human eye into believing the ruler is accurate. Handing this ruler to another human would not give away its secret -- that it makes you larger.
I am x.x inches. How large will the PicStik make me appear?
Starting at two inches in true length, PicStik will display as shown in the table on the product page, here.
I am averaged size. How large will I appear with the PicStik?
The average North American man at 5.75 Inches will measure 7 Inches with the PicStik.
Can I buy in wholesale or bulk? Or, have custom measurement PicStiks made?
Yes! Email us for bulk discounts, reselling, or custom sized PicStiks: help@picstik.co
Email Us
help@picstik.co
Representatives are available:
MON-FRI: 9am to 5pm MST